Question 1

Do the prices you publish include your commission?

Accepted Answer

No. All prices in our news channels are net prices set by our partners for the services offered. Our commission is 10% and is added to the total amount of your order when sending the final invoice.
 If you purchase our VIP annual package, the 10% commission will not be added, and you will pay only the net price set by our partners.

Question 2

How to place an order?

Accepted Answer

Step 1: choose an event from our news channels and request availability.
Step 2: if tickets are available, you can add extra services listed in the event description.

Please note: for events with "FROM" prices, we will send you the available options for reservations.

Step 3: confirm your order and we will send you payment instructions to complete your booking.

Question 3

How can I become a VIP Client?

Accepted Answer

Pay $10,000 for an annual subscription to get commission-free prices, priority access to exclusive offers, unlimited personalized requests without prepayment, direct payment options with partners and personal support.

Question 4

Why do you publish your partners' prices openly, while others prefer to hide them and increase the cost of such services?

Accepted Answer

Our team has extensive experience in the luxury lifestyle industry, which is why we have chosen a clear collaboration model. Unlike many in this industry, we focus on long-term relationships, client trust, and scaling our project. Openness helps build strong, trusting relationships with clients and partners. Open pricing allows clients to see the real cost without hidden extra charges. Our long-term strategy is more important than short-term profits from hidden fees and third-party schemes.

Question 5

Who are your services for?

Accepted Answer

Our service is designed for luxury lifestyle professionals and premium concierge companies who understand how the industry works. Therefore, we do not explain basic concepts or details but provide only the necessary information for making service orders.

Question 6

Can I order your services as a private individual?

Accepted Answer

Yes, you can order our services, but you must follow our order processing conditions. We do not provide basic consultations or explain details that are usually known to industry professionals.

Question 7

Can I make a personalized request?

Accepted Answer

You can submit a personalized request. A personalized request is processed only after prepayment (minimum $500). For VIP Clients with an annual subscription, no prepayment is required, and requests are unlimited.

Question 8

Why is prepayment required for personalized requests?

Accepted Answer

Personalized requests need additional resources from our team to find the information you asked for. Therefore, we process such requests only with prepayment.

Question 9

Can I change the details of an already confirmed order?

Accepted Answer

Changes are possible only if approved by the partner providing the service. If changes are still possible, we will do our best to arrange them for you.

Question 10

How will I receive my event invitation?

Accepted Answer

This information is specified in the service description.

Question 11

How do I make a payment?

Accepted Answer

There are different payment methods which change depending on our partners' conditions.

Question 12

Can I pay directly to your partner?

Accepted Answer

Yes, VIP Clients can pay directly to our partners if the partner accepts it.

Question 13

Can I get a refund if my plans change?

Accepted Answer

No. 
Paid services are non-refundable. 
However, you can transfer or sell your booking to another person by notifying us. We can also help you find a new buyer for your services.

Question 14

Can I call to discuss the details?

Accepted Answer

No. 
We communicate only through the official channels listed on our website.

Question 15

Why don’t you consult clients or process orders by phone?

Accepted Answer

We aim for efficient, professional communication. Our extensive experience in the luxury lifestyle industry shows that phone calls are ineffective because all details still need to be documented in writing. Communicating through our official channels helps avoid misunderstandings and ensures a high level of service.

Question 16

Can I get more information than what is available on your website?

Accepted Answer

We publish information as received from our partners, without edits. If you need more details, you can find them online or use AI assistants.

Question 17

What happens if I break the event rules?

Accepted Answer

Organizers have the right to deny you entry and cancel your invitation. You are fully responsible for such consequences.

Question 18

What if the event is canceled or rescheduled?

Accepted Answer

We are not event organizers, but we will do our best to offer you the best possible solution.

Question 19

What are you responsible for if something goes wrong with the event?

Accepted Answer

We always work towards finding the best possible solution in case of unforeseen situations.

Question 20

We have gathered the most common requests and inquiries: “Provide contract, doc. references, official accreditation, trustworthy guarantees, etc.”

Accepted Answer

Our services are designed for luxury industry professionals and premium concierge companies who understand the specifics of this field. Confidentiality is key in the world of VIP Events. Tickets, invitations, and access to events, parties, and shows that are not available for public sale are offered exclusively through private mode. We equally respect the confidentiality of our clients and business partners. We work directly with event organizers, ensuring that all services are 100% authentic, meet the highest standards, and are executed flawlessly.

Question 21

How much does advertising on your news channels cost?

Accepted Answer

Advertising costs depend on your campaign's goals, format, and targets. We don’t offer fixed packages — each project is reviewed individually.

FAQ